ÌÇÐÄlovg

In order to offer our qualifications, centres must have ÌÇÐÄlovg centre approval. The approval process involves completion of the relevant application form(s) and an assessment of the ability of the centre to meet ÌÇÐÄlovg and relevant JCQ requirements.

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If your centre already offers General Qualifications and has been issued with an NCN centre number, please read the General Conditions for ÌÇÐÄlovg centres and Terms of Business then contact us to request an application form.

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If you are a new institution, please read the following documents before contacting us to discuss your prospective centre:

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• ÌÇÐÄlovg Conditions for Registered Centres
• ÌÇÐÄlovg Terms of Business

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Change of Exams Officer or Head of Centre details

Exams Officer and/or Head of Centre details can be updated by your centre via Portal. 

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If you are unable to access a Portal account able to make the required changes, we can process the changes if you provide a written request. This request must: 

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• Be written on centre letterhead; 

• Include one name and email address to be registered as the new Exams Officer account holder; 

• Be signed by the Head of Centre (or another member of SMT if the Head of Centre is not available). 

Please send this as an attachment to centres@wjec.co.uk

Change of centre name 

Any change of centre name must be notified to the National Centre Number Register (NCNR) by emailing ncn@ocr.org.uk.

Change of address or secure storage facility

Any change to a centre's address or secure storage facility must be notified immediately to the National Centre Number Register (NCN) who will notify the awarding bodies and arrange for the JCQ inspection service to undertake an inspection.

Conflicts of Interest

Conflicts of interest must be managed within centres and notified to ÌÇÐÄlovg in accordance with the JCQ General Regulations.

> ÌÇÐÄlovg Centre Staff Conflicts of Interest Guidance

Please find the electronic ÌÇÐÄlovg Centre Staff Conflict of Interest form under the Centre Administration tab on the ÌÇÐÄlovg Portal.

Awarding Bodies have a legitimate reason for requesting this information from centres, however centres must ensure that they collect and submit this information in accordance with their own privacy notice.

The JCQ Centre Inspection Service (CIS) inspects all registered examination centres offering qualifications that are covered by the (ICE) booklet. All centres should expect to be visited at least annually by the JCQ CIS.

Centres must ensure that all venues used for examinations and assessments, records and secure storage facilities are open to inspection. JCQ centre inspectors will identify themselves with an ID card and must be accompanied throughout their visit.Ìý

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If a centre fails to respond to requests from the JCQ Centre Inspection Service, or fails to resolve outstanding issues, awarding bodies will not despatch secure assessment materials and reserve the right to withdraw centre approval.Ìý

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JCQ Centre Inspection Service in Wales

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ÌÇÐÄlovg administers the Centre Inspection Service in Wales on behalf of all JCQ awarding bodies. If you are a former exams officer who would like to be considered as an inspector for centres in Wales, please send your CV to jcqinspectionservice@wjec.co.uk.

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> Become a JCQ Centre Inspector

The National Cyber Security Centre (NCSC) has been made aware of an increasing number of cyber-attacks involving ransomware infections affecting the education sector recently. 

It is important that centres understand the nature of the threat and the potential for ransomware to cause considerable damage to their institutions in terms of lost data and access to critical services. 

In today’s digital landscape, it is crucial that centres adhere to industry best practices to mitigate the risk of cyber threats. JCQ have that aligns with industry standards to help centres and centre staff protect their digital assets.

If your centre is affected by a cyber security attack: 

1. Enact your incident management plan
2. Contact the 
3. Contact your local law enforcement and 
4. Inform us by emailing examincidents@wjec.co.uk or phoning 029 2026 5077

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Further information and supporting material include: 

Welsh Government guidance