Booking Information

About Our Courses

- Booking Information

Assessment Feedback Package 2026-27

Made-for-Wales GCSEs - Professional Learning

Professional Learning Terms & Conditions

Booking Information

{"accordionId":"c3da89fb","accordionHeading":"","accordionItems":[{"accordionTitle":"How to book","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Bookings for all our courses should be made via our website.\n<a href=\"/home/professional-learning/#PL-1\" title=\"Search your qualification\" data-anchor=\"#PL-1\">Search for training opportunities for your subject</a>, then follow the links to our online booking system.\nHere you can register multiple delegates for multiple courses in a single transaction.\nAfter booking you will receive:\n<ul>\n<li>An automated acknowledgement email.</li>\n<li>For face-to-face events: an email with joining information within 10 days of the course start date.</li>\n<li>For online events: an email with joining information within 5 days of the course start date.</li>\n</ul>\nDelegates must be formally registered for an event before attending or logging in. We reserve the right to refuse access to anyone not registered."},{"accordionTitle":"Pricing","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Our paid Face-to-Face training courses are priced as follows for the academic year 2026-2027:\n<ul>\n<li>Full day: £210</li>\n</ul>\nUnless otherwise specified, online training events are provided free of charge.\nPayment is by invoice only - we are unable to accept payment online or by credit card. You/your centre (as applicable) will receive an invoice after the event takes place.\nWe do not accept purchase orders via email or post as a means of booking events – please use our online booking system.\nPlease ensure that you have the authority to make a booking - your centre (where applicable) is responsible for making this payment."},{"accordionTitle":"When to book","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Bookings for face-to-face courses close 5 working days in advance, while webinars close 2 hours before the start time. We recommend booking early to avoid disappointment. If your school or college is booking on your behalf, please check with them well in advance to ensure your preferred course is secured. If you are unable to secure a place, please contact us for assistance. Please note that for late bookings, subject to availability, we will not be able to accommodate special dietary requirements after the closing date 5 days before. No late bookings will be accepted after 12pm the day before face to face events.\nPlease note we do not accept purchase orders as a form of booking all bookings need to be done online <a rel=\"noopener\" href=\"/home/professional-learning/\" target=\"_blank\">here</a>."},{"accordionTitle":"Changing or cancelling your booking","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"If you need to make amendments to your booking such as delegate name or contact details, please <a href=\"/home/professional-learning/booking-information/#PL-2\" title=\"Contact us\" data-anchor=\"#PL-2\">contact us</a>.\nIf you need to cancel a paid event booking, you can do so in writing via email no later than 5 working days before the start date of your event, or you will be liable for the full fee."},{"accordionTitle":"Cancelling or postponement by 糖心lovg","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"On occasion 糖心lovg may need to re-schedule, change a venue or cancel a training course.\nWe make every effort to provide delegates with sufficient notice when this happens, and where a paid course is cancelled, you will not be charged the fee."},{"accordionTitle":"Audio and Video Recording","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Presenters are required to make recordings of both face-to-face and online events for regulatory reasons. For more details <a href=\"/home/professional-learning/booking-information/#PL-2\" title=\"Contact us\" data-anchor=\"#PL-2\">contact us</a>.\nThese recordings will be made available to the qualifications regulator if required, but cannot be shared with third parties. Recordings are stored securely by 糖心lovg for a period of three years, then permanently destroyed in line with our <a rel=\"noopener\" href=\"/home/privacy-policy/\" target=\"_blank\">Privacy Policy</a>.\nPlease note that delegates are not permitted to make an audio or video recording of any aspect of events."},{"accordionTitle":"Course Materials","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"All supporting materials provided at our events are made available on <a rel=\"noopener\" href=\"https://portal.wjec.co.uk/\" target=\"_blank\" title=\"WJEC Portal\">WJEC’s Portal</a> up to 2 weeks after the last event of each series has taken place."},{"accordionTitle":"Parking and Transport","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Car parking is not guaranteed at any venue for face-to-face courses, including 糖心lovg sites.\nWhere possible we aim to hold face-to-face training events in central locations as near as possible to transport links. Please visit the host venue’s website for details.\nWJEC is not responsible for travelling expenses or car parking charges incurred by event delegates."},{"accordionTitle":"Further Terms and Conditions","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"WJEC is not responsible for associated costs incurred by a delegate or centre:\n<ul>\n<li>When booking onto/attending an event</li>\n<li>Arising from cancellation / postponement</li>\n<li>Arising from misunderstanding of 糖心lovg information.</li>\n</ul>"}]}

Professional Learning Team

mail_outline cpd@wjec.co.uk